Live demo

We built this for Incisive

See how Lorikeet handles real practice inquiries about case tracking, scanner support, consolidated billing, and remake coordination across your network of 9 partner labs.

Try the Incisive AI agent

This agent knows Incisive's managed lab network, equipment program, case workflows, and billing model. Ask it anything a practice would.

"Where is the crown for patient Thompson?"
"My TRIOS scanner is showing an error"
"I have a question about my invoice"
"The crown we received doesn't fit"
Call to check on a case status
Call to report a scanner issue
Call to ask about billing

What Lorikeet can deliver for Incisive

AI-powered practice support that understands your managed lab network, equipment program, and consolidated billing model.

Case tracking and status

Real-time case tracking across all 9 partner labs. Status updates, tracking numbers, and estimated delivery dates on demand.

Equipment and scanner support

TRIOS, CEREC, and iCAM troubleshooting with guided steps. Service dispatch and loaner coordination when needed.

Remake coordination

Quality issue triage, root cause identification, and no-cost lab-error remakes with 5-7 day turnaround.

Consolidated billing

One invoice across all 9 labs. Line item breakdowns, remake credits, and payment management in one place.

Lab routing guidance

Recommendations on which partner lab is best suited for each case type based on material, complexity, and turnaround needs.

Clinical support

Pre-submission scan review, clinical consultation on case design, and escalation to the clinical team for complex questions.

How we built this for you

This demo was built from scratch for Incisive. Real logic for real practice scenarios.

1

Learned your model

We studied Incisive's managed lab network, no-cost equipment program, and consolidated billing approach.

2

Built the workflows

Case tracking, scanner support, billing inquiries, and remake coordination mapped to your actual processes.

3

Added guardrails

Clinical safety boundaries, equipment service protocols, and escalation paths to clinical and billing teams.

4

Deployed for you

This sandbox is live and ready. Connect your systems and it handles real practice volume.

Ready to add the world's best CX AI?

Connected to your actual practice data. Handling your real support volume. This sandbox is just the start.

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